How do I know if Lisa Chen & Associates is the right fit for me?

We offer a complimentary 15-minute phone consultation. It's a chance to get to know us, understand our approach, and see if we align with your needs. The purpose of an initial consultation is to determine if you are a good fit for working together. You can expect a 15-20 minute conversation where you will have the opportunity to share your concerns, goals, and what you hope to achieve through therapy. This is also a chance for you to ask questions and get a sense of the therapist's approach and personality.

Our fees range from $180 to $350 per 50-minute session based on the clinician's experience, specialized training, and services provided. Lisa Chen's fees are $350 per 50-minute session for both individual and couples counseling. Licensed Client Session fees are $200 for individual and $225 for couples counseling per 50-minute session. Associate Clinician fees are $180 for individual and $200 for couples counseling per 50-minute session. We also reserve spots for clients requesting a sliding-scale rate to accommodate financial needs.

Do you accept insurance?

Lisa Chen & Associates are out-of-network providers. We provide monthly insurance statements ('Superbills') for you to seek partial reimbursement from your insurance company according to your policy. For questions about your out-of-network benefits, please contact your insurance carrier before scheduling.

What is your cancellation policy?

Weekly clients are allowed 3 free cancellations every 6 months, and bi-weekly clients are allowed 2 free cancellations every 6 months, beginning from the date of your first session. You will be responsible for payment for your normally scheduled session time for all cancelled appointments beyond this. Please provide at least 48 hours' notice for cancellations. You may always choose to reschedule and/or take sessions virtually to accommodate occasional scheduling conflicts.

How often should I expect to meet?

We recommend weekly therapy sessions for optimal progress. However, there are times when clients prefer to meet twice a week for more complex challenges. During your initial phone consultation, let us know if you are interested in more frequent sessions.

Are you offering in-person sessions?

Yes, we are seeing clients in our South Bay office located at 2615 Pacific Coast Highway, Suite 322, Hermosa Beach, CA 90254. We also offer telehealth sessions for California residents.

How do I get started with counseling?

The first step is to schedule an initial consultation by calling our office or submitting the contact form on our website. This allows us to understand your needs and match you with the best therapist for your situation. From there, we'll work with you to schedule ongoing sessions.

The HSP's 15-Minute Escape Plan: Instant Calm During Holiday Chaos

As a highly sensitive person (HSP), the holiday season can feel like navigating through a sensory thunderstorm. From the endless jingle of Christmas music to the overwhelming scent of cinnamon pinecones at every turn, your nervous system might be screaming for a timeout. The combination of bright flashing lights, constant chatter, rich food aromas, and the emotional weight of family expectations can quickly push you into overwhelm. While others seem to thrive in this festive chaos, you might find yourself longing for a quiet corner and a moment to breathe. Here's your emergency escape plan for those moments when it all becomes too much.

The Art of the Strategic Exit: Pre-Written Text Messages

Save these messages in your phone notes for quick access:

To Your Support Person:

"🎄 Code Red: Need 15. Upstairs bathroom."
"Sensory overload kicking in. Cover for me? Back in 15 💗"
"HSP moment - taking a breather outside. Text me in 10?"

To the Group Chat:

"Grabbing more ice from the store, back in 15! 🧊"
"Taking a quick call for work - don't wait on me for the next activity! 📱"
"Just stepping out for some fresh air - save me some dessert! 🍰"

5-5-5 Reset Method for Highly Sensitive People

First 5 Minutes: Physical Escape

Choose your sanctuary spot beforehand. Look for:

A quiet upstairs bathroom
The guest bedroom
A peaceful corner of the backyard
Your parked car
The laundry room (bonus: the white noise of running machines)

Next 5 Minutes: Sensory Reset

Sound: Use noise-canceling headphones or earplugs
Sight: Dim your phone screen, close your eyes
Touch: Keep a soft scarf or stress ball in your pocket
Smell: Pack a personal essential oil (lavender or vanilla work well)
Proprioception: Do wall pushes or gentle pressure stimming

Final 5 Minutes: Energy Shield

Build your protective barrier before returning:

Set a specific time limit for your next social interval
Position yourself near an exit or quiet corner
Have a task to focus on (organizing gifts, helping in kitchen)
Keep your phone visible for "important calls"

Emergency Kit for HSPs During Holiday Gatherings

Pack a small bag with:

Noise-canceling earbuds
Peppermint gum (helps with sensory grounding)
Eye mask or sunglasses
Small pack of tissues
Rescue remedy drops
Hand lotion for tactile comfort
Small snack (blood sugar drops can amplify sensitivity)

Prevention Strategies for Highly Sensitive People

Before the gathering:

Schedule decompression time afterward
Communicate your needs to at least one family member
Drive separately if possible
Set a specific departure time
Plan low-key activities for the following day

Remember, your sensitivity is a gift that allows you to experience life deeply, but it requires mindful management. Taking these small breaks isn't selfish – it's essential self-care that allows you to be more present and engaged when you return to the group.

Most importantly, know that thousands of other HSPs are using similar strategies during the holidays. You're not alone in needing these moments of peace, and taking care of your sensory needs is a valid and important part of holiday self-care.

For daily support and more HSP coping strategies, join our community of highly sensitive people who understand exactly what you're experiencing.